De'Longhi EC9355.M

Author: Ben mccarthy

Rating: 5

Review: It's a great machine. Firstly it is tricky to use from the start, and getting the right flavour and crema can be challenging but here's what I recommend which greatly helped. If you like a strong latte set it to espresso. Then set the grind amount to just over three quarters and at level three. This will give you a perfect pressure and crema. Then you can go ahead and steam as much milk as you like. Also you can add more water from the little spout if you want a weaker coffee or flat white. All in all its a brilliant machine. I questioned if it was worth it but it totally is. I have visited Costa and Starbucks since and their coffee is nowhere near as good.

Author: kenpim

Rating: 1

Review: This has been a real disappointment. I ended up taking two machines from Amazon but sending them both back. I felt there were mechanical problems with the machines but did try to investigate that. However the De Longhi videos on YouTube that suggested you could get free expertise were hopeless as was a De Longhi phone help line. The instruction booklet that comes with the machine are equally useless giving minimal help with useless photographs and diagrams. I was willing to try for a third time but Amazon refused, that is I admit understandable. An added down side is the return procedure with Amazon allocating the return to Hermes with both collectors arriving in motor cars, not delivery vans and being unable to give me any sort of receipt. Each said receipts would be acknowledged via an email neither of which has ever arrived.