SAGE BCG820BSSUK Smart Grinder Pro - Silver
799 ratings
TO EXPLORE MORE
Price: £209.00
Brand: Sage
09/13/2016
Description: Top features: - Perfectly ground coffee with different grinding settings - Dosing IQ technology for the perfect dose each time - Functional design with LCD display Perfectly ground coffee Enjoy ground coffee just the way you like it with 25 grinding settings - the stainless steel conical burr grinder makes light work of grinding beans. Dosing IQ technology Choose between 'cups' for French press or filter, and 'shots' for Espresso and Dosing IQ technology automatically ensures you get the perfect dose each time, no matter which grinding setting you use. Functional design Easy to operate with a clear LCD display, the Smart Grinder Pro grinds enough coffee for up to 10 cups.
Category: Coffee Makers
Merchant: Currys PC World
Product ID: 10150126
Delivery time: 1 to 3 days
Delivery cost: 0
EAN: 9312432022958
Specifications: FEATURES ● Power: 165 W ● Adjustable grinding: Yes, 25 levels ● Dishwasher safe ● Lid ● Other features: - Dosing IQ technologyn- LCD display ● Heat resistant temperature ● Microwave safe. OVERVIEW ● Type: Electric coffee grinder ● Capacity: 450 g ● Colour: Silver ● Compatibility: Whole bean coffee ● Material: Brushed stainless steel. GENERAL ● Box contents: - Sage BCG820BSSUK Smart Grinder Pron- Bean hoppern- Lidn- Grinds containern- Conical burr cleaning brushn- 50-54 mm portafilter cradlen- 58 mm portafilter crade ● Weight: 2.9 kg ● Manufacturer's guarantee: 2 years ● Dimensions: 390 x 150 x 210 mm (H x W x D) ● Power cord storage: Yes ● Power cord length: 1.13 m ● Power: Mains
Author: M. Hadfield
Rating: 5
Review: I’ve had a Sage Duo Temp Pro espresso machine for nearly a year now, using pre-ground coffee. I’d always intended to eventually get a grinder so when this had a significant price reduction I took the opportunity. I’d watched coffee experts talking about ‘dialling in’ espresso and it seemed like it might take a while before I started pulling acceptable shots while I played around with my new toy. So I bought some low-costish beans to play with, figuring it would take a while. The nice people at Sage suggest, in the manual, that grind setting 12 is a good place to start for espresso.So I tried that. The grind size scale goes from 60 to 1, 60 being the coarsest and suitable for cafetières. Setting 12 produced a quite acceptable cup of coffee with a touch of bitterness. Bitterness can come from too fine a grind so I shifted it to 14 and the bitterness disappeared. I experimented with 16 and started to detect sourness (which is from too coarse a grind), so I settled with 14 for the beans I was using. I buy single origin beans from a mail order roaster, rather than supermarket offerings. It seems beans are at their most flavoursome roughly 2 to 6 weeks after roasting and it isn’t easy to achieve that with supermarket beans that have an 18 month to 2 year use by date. Back to the grinding. I’m using the Sage 54mm portafilter and the default grind time comes up at 19 seconds. This grinds far too much coffee. After playing around I’m now using11.6 secs to obtain about the right amount of coffee. Because I’m putting as much coffee in the portafilter as the espresso machine recommends (using their razor tool to level the grinds in the portafilter), adjusting the weight of coffee isn’t really an option, because I like a mug of cappuccino and anything less produces too weak a brew. Once you have found the right time, you can press and hold the time control until it beeps. This programs that time onto the shot number visible in the centre of the display. 2 is the default. So whenever you select that number of shots the time will set itself. You can still adjust it, but if you always make 2 shots it means that when you turn the machine on all the settings are correct and you just have to press the ‘go’ button. It seems to remember the last grind setting anyway. The bean hopper comfortably holds a 250g bag of beans, which is the size I buy. The space left looks as though it would fit another 250g, so I’m guessing you’d get 500g in. This grinder comes with two portafilter holders. One for 54mm, and one for the industry standard 58mm sizes. I tried the holder at first and found that a mountain of ground coffee rapidly built up and so I needed to constantly shake the handle to settle the grounds. I soon got fed up with this and bought a 54mm dosing cup. The grounds go into that, and the portafilter then slots onto the top of the cup, a quick inversion, and the coffee is ready for tamping. One thing to note. There is a switch that the rearmost tab on the portafilter pushes when using the holder and this turns on the grinder. Most dosing cups come with matching tabs, but the one I bought is too tall and so its tab misses the switch. This isn’t a serious problem because the control panel switch is easy to push, but I mention it in case you head down the dosing cup route and it is something you need to be aware of. I make two or three cups per day. I find the first cup gets a little more coffee than the remaining two. This may be due to grounds retention. It’s only a gram or two, but if you aren’t weighing the grounds then it will make a difference to the brew. Although the machine allows 60 grind settings, it is possible to also adjust the space between the grinding burrs, this will alter all the grind sizes. Mind you I’ve found I’m making delicious coffee without any more fiddling than trying a few different grind settings and grind quantities. I’m quite happy with this grinder, it does what I want it to.
Author: Nikos
Rating: 1
Review: It was rather bizarre that I decided to buy this coffee grinder, after a Sage Sandwich maker that burns the bread before the cheese has melted, and a Sage waffle maker that can only be used at its minimum "timer" setting to prevent it from burning the waffles. The appearance, the looks, of the Sage products is certainly their main selling point. This Sage grinder works as intended, no unpleasant surprises to begin with, but numerous reports and reviews suggest that its motor is weak and fails prematurely if used for anything more than a few cups of coffee per day, in a home setting. For an electric appliance at ~£200, this is disappointing. It's easy to use, easy to clean, easy to empty the coffee beans (if needed), it produces consistent quality of ground coffee and it looks nice in the kitchen. Would I recommend it to a friend? I don't think so. Every time I operate the grinder, I can hear the motor having a hard time to keep a steady speed. I actually wish I had spent more for a professional grade grinder. Update: In less than 9 months, the Sage Grinder malfunctioned, with an issue that is raised by other Amazon Reviewers. The symptom is described in the manual as "Motor starts but operates with a loud 'racket' noise" and the suggested possible causes are "grinder is blocked with foreign item or chute is blocked" and "moisture clogging grinder". The recommended action is effectively to clean and dry the burrs, which does not help, as there was no foreign item or moisture in the first place. I presume that the system has a spring-loaded release system (for protection). Under normal conditions, the spring pulls strong enough to keep the burr engaged with the motor. In case a hard foreign object falls in the burr, the mechanism will disengage the motor from the burr, protecting it from catastrophic failure. This is perfect. However, if the quality of the spring (material) is inadequate, the spring gradually "softens" with normal use and the threshold for disengaging the motor shifts, causing the release mechanism to disengage the motor while grinding normal coffee beans. The problem initially affects the machine when set at fine grind (e.g. 12) and gradually shifts to coarser grain levels. Which brings us to Sage's after-sales support. I could no longer grind at 10-12 when I contacted Amazon, who brought me in contact with Sage's Technical Support. The latter demanded that I join a video call with them and clean the machine while they watch the process over video, despite I had explained to them that I had already cleaned the machine thoroughly without any improvement. I agreed and went through the process with them. They observed the problem after the cleaning and then they demanded that I run the grinder for 2 minutes non stop on size 40+ (very coarse), needlessly wasting my coffee beans, to "check whether the grinder works at this setting". The grinder appeared work well at 40+ and I explained that I did not have enough coffee beans to grind at this size for 2 minutes. Their response was that we could hang up to allow me to go and buy more coffee beans before we can continue their process! At that point, I push them back, explaining to them that testing of the machine and repairing it was Sage's own responsibility under their Warranty obligations, and I was not prepared to spend more time or coffee. Under the pressure, they hanged up the video call. I called Amazon back to report my experience and, thankfully, Amazon's representative acknowledged Sage's approach was not acceptable and agreed to receive the device back for full refund. Credit to Amazon for their supportive customer support. The Sage grinder looks high quality but it's not. I am not sure whether it is Sage's choice of materials that is poor, or the actual manufacturer (in China) is using wrong materials to save on costs. Either case, I cannot recommend this product and, going forward, I will prefer products "Made in the UK" or "Made in the EU".
